Thumbs Up for PLUS

I'm impressed.

Remember I mentioned in the last post about me being slapped with a RM44.80 fine by PLUS, deducted in my TnG card ? Amin this morning told me that it took them 5 whole months to refund him. Yikes!

Well, I was at their counter near Subang during lunch. I was prepared to tell my sad story of being hustled and jostled, and my Swift being a short car, the SmartTag didn't register bla bla bla.

So, I was pleasantly suprised when the nice lady behind the counter smiled and handed me a form to fill in. She then proceeded to tell me that if I needed the refund quick, I could go to KLSentral and get cash on the spot. Here, they would post the cheque in a month. A month!

I was alright with a month. She zerorised my TnG balance which was negative 30.40 and I topped up the card and she said the cheque of RM13.40 will arrive in a month.

Wow!

In 10 minutes I was out the door and headed back to the office.

But then again, thinking back, does this happen VERY often ? Or worse, senangnya la hai nak tipu. I'm not sure how one can beat the system on a TnG or SmartTag, but the fact that it's fairly easy to get refunds.

Anyhow.

Alhamdulillah. Life can go on.

p/s A few years back, I had the same predicament and was slapped with a RM30 fine. I never did ask for a refund for reasons, I cannot remember now. Sheeshh!